Privacy Policy

Effective Date: July 05, 2025

At NeighborPlay Toy Exchange your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you use our website, subscription service, or interact with us in any way.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: such as your name, email address, phone number, and delivery address.

Payment Information: processed securely by Stripe. We do not store your credit card details.

Account Information: subscription preferences, toy selections, communication preferences.

Device & Usage Information: IP address, browser type, time spent on pages, etc. (collected via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

Process your toy subscription and deliver your selected items

Communicate about orders, swaps, billing, and updates

Improve our services, website functionality, and user experience

Ensure compliance with our subscription agreement

3. How We Share Your Information

We do not sell your personal information. We only share data with trusted third parties necessary to operate our business, such as:

Stripe (for secure payment processing)

Service providers that help us operate the website or deliver services

Law enforcement or authorities if required by law

4. Data Security

We take data protection seriously and implement appropriate security measures, including encryption and secure data storage. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access or update your personal information

Cancel your subscription and request deletion of your account data

Opt out of marketing communications at any time

To make changes, contact us at [Insert Contact Info].

6. Children’s Privacy

Our service is intended for use by parents or legal guardians. We do not knowingly collect personal information from children under 13.

7. Cookies

We use cookies to enhance your browsing experience. You can adjust cookie settings in your browser at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the policy. Continued use of our service indicates your acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NeighborPlay Toy Exchange LLC
neighborplaytoyexchange.com
neighborplaytoys@gmail.com
540-550-1866