🚗 Toy Delivery & Swap Instructions
We’re excited to make borrowing toys as easy and convenient as possible! Here’s how delivery and returns work:
📦 First Delivery
Your first toy order will be delivered within 24 hours of your subscription purchase — if you’ve selected porch drop-off as your preferred method.
🔁 Monthly Swaps
Your future toy swaps will occur on the same date each month based on your original subscription date.
For example: If your first delivery is on June 25, your next swap will be on July 25, and so on.
📅 Need a Different Swap Date?
We’re happy to accommodate!
Just send a message at least 48 hours in advance to let us know when you’d prefer your next swap. We're happy to work with your family's schedule.
⏰ Please note: All swaps should take place by the 1-month mark, or up to 6 days before, so we can prepare toys for the next borrowing family.
🏡 Porch Drop-Offs
For porch delivery:
Please leave your returned toys outside in the original bag or containers by 8 AM on swap day
We’ll drop off your new toys at the same time
You'll receive a text when your swap is in transit and additional text with a picture when it has been delivered.
📚 Prefer a Public Location?
No problem! We’re happy to meet you at your local library or another agreed-upon public spot.
Just choose that option when signing up, and we’ll contact you to arrange a time after your subscription purchase.